1. Cancellation charges are payable in accordance with the following scale where a party making a booking subsequently cancels it:

• twelve weeks' notice or more - deposit lost or whole fee payable if less than £50;
• twelve to six weeks notice - either 50% of the fee payable or deposit lost whichever is the greater sum or whole fee payable if less than £50;
• less than six weeks notice - either 75% of the fee payable or deposit lost whichever is the greater sum or whole fee if less than £50.

Any notice of cancellation must be given in writing to The Manager, Auchengillan International Outdoor Centre, Blanefield, Glasgow G63 9AU. Such notice should be sent by first class recorded delivery mail, otherwise proof of posting cannot be accepted as proof of receipt.

2. The balance of all fees due must be paid prior to departure. All cheques should be made payable to ‘Greater Glasgow Scout Council’ and all payments must be in pounds sterling.

3. The hirers of buildings must at all times provide adequate and satisfactory supervision to all parts of the building. This is particularly important when the building is occupied by persons under the age of 18 years.

4. Every care should be taken when using equipment which can easily be damaged if misused; if any doubt exists as to the operation of any item of equipment, please ask for advice.

5. The hirers shall be liable for payment of all charges arising out of any damage to, or loss of, property and/or equipment as a result of the occupancy of the premises, such charges being assessed by the Greater Glasgow Scout Council whose decision in the matter shall be final and binding.

Any damage or loss shall be reported to Reception immediately it occurs or is discovered.

Breakages to, and loss of, crockery or cutlery must be reported and paid for.

6. All groups are asked to take every care to conserve electricity, gas and heating oil.

7. Boiler rooms, gas stores and electric cupboards/fuse boxes are out of bounds to all members of the hiring party. Any defects in the heating systems, electrics etc. must be reported to Reception.

8. Prior to the building being vacated, the leader of the hiring party will:

• advise Reception of their intended departure time and arrange for the premises to be inspected before departure;
• ensure that the building is thoroughly cleaned in accordance with the information detailed on the sheets displayed in each building, further copies of which can be obtained from Reception.

9. In the case of bookings by Scout Groups, the residential experience must be conducted in accordance with the current issue of Policy, Organisation & Rules of The Scout Association and the leader-in-charge must hold the appropriate Nights Away Permit which they may be asked to produce.